Posted 3 weeks ago

A Student Counselor cum Admission Counselor is an important role within Sales team. Provide administrative support and are involved in both the pre-sale and post-sale process. Under general direction, provides counselling in
the areas of admissions, academics, student services, program selection and career planning related
counselling.

Duties & Responsibilities of Student Counselor Admission Counselor
1. The person will be the first line of contact for all incoming communications to the admissions
office.
2. He / She required to communicate professionally in person, over the telephone, through email
and other electronic means about admission/ programmed queries.
3. Will be working closely with admission department across the University and will be
coordinating with concerned team for smooth onboarding of student.
4. He / She be required to coordinate/attend/represent/participate at the various admission
events for promotion of the programmed and admission process at the Institute /University.
5. Monitor the responses and provide data to generate leads.
6. MIS and making reports

Qualification & Experience for Student Counselor Admission Counselor

Bachelor’s Degree of any statutory University or the qualification prescribed by the Board of
Management. Candidates should have minimum 1-5 years of experience in similar capacity.
Training in Counselling is desirable.
Previous experience working as a counsellor in an education institute preferred

Skills & Abilities required

1. Good English language ability
2. Good English Communication Skills
3. Ability to speak clearly and articulately
4. Ability to manage complaint calls with a calm disposition
5. Some amount of knowledge of call center systems such as telephony systems, CRM Databases
and computer
6. Willingness to learn and understand all the products and services offered by the organization
7. Ability to multi-task

About the organization

With the legacy of 21 years, Institute of Education aim to provide education
to all, without letting distance being one of the barriers in this process. With deep understanding of
building education businesses, we are blessed with an inbuilt integrity that help us in building a trust
with individuals and organizations facilitating us continuously in expanding our reach across the world.
From being the country’s premiere distance-learning establishment of the 20th century to crafting a
21st-century ready online & distance learning platform, organization journey has been dynamic and gratifying.
Thousands of students have successfully graduated and are now fulfilling their hopes and dreams. Our
programmes are designed to help working professionals advance in their career & enhance their
employability.
At our clients Group, our endeavor is to create an environment that is more than just a workspace. We are
focused on creating a workplace which inspires you to achieve great things, space where you will meet
other enthusiastic and committed people, space where you can innovate and collaborate. We’re always
looking for driven and hard-working individuals who match our passion for quality education &
continuous learning. Explore our current openings to see where you fit in.

apply with confidence for any clarification further write at recruiter@kashyapshrsolutions.com

recruiter@kashyapshrsolutions.com

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